The Digital Hotelier raises $1 million Seed round to provide a seamless guest experience

🛎️ Meet The Digital Hotelier! A UAE-based traveltech providing an SaaS platform designed to streamline hospitality operations and enhance guest satisfaction.

And, they just raised $1 million in a Seed round.

• The company was founded in 2022 by Ali Fouad and Qutaiba Alali, and claims to boost in-room dining sales by an average of 25%.

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💰 Investor lowdown: The round was led by Silicon Valley-based VC firm Plug and Play, Bahrain’s Hope Fund, and a group of angel investors.

• Hope Ventures, the investment arm of Hope Fund in the Kingdom of Bahrain, co-invested $200k through the fifth episode of the entrepreneurship-themed reality television show Beban - Season 3.

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🏨 Hospitality challenges

Picture this: front desk agents swamped with room service calls, international guests grappling with language barriers, and outdated room service menus with last year’s specials…

In an industry where guest satisfaction is the name of the game, the above description doesn’t exactly scream “seamless guest experience”.

Enter The Digital Hotelier 👋

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🛠️ Break it down

The Digital Hotelier enables guests to easily order food, book restaurant tables, and schedule spa treatments using a simple, app-free system accessible through a QR code.

• Want to update a menu with seasonal specials? Easy.
• Need to offer promo codes for that signature cocktail? Consider it done.

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The Digital Hotelier's intuitive interface allows for real-time updates, ensuring guests have access to the latest hotels have to offer.

• For international guests, the platform also speaks their language—literally. Its multilingual capabilities ensure that language barriers are a thing of the past, allowing guests to explore, order, and book in their preferred language.  

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📈 Back-office benefits

This platform not only caters to the convenience of guests but also supports hotel staff, handing them the reins with TDH's comprehensive back-office suite.

• From editing menu items to generating detailed reports on guest preferences, hotel managers gain a 360-degree view of their operations, enabling a data-driven approach to personalising the guest experience.

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🔮 Flashforward: 

The fresh funding will be used by The Digital Hotelier to further product development and expand its market presence.

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