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HeyBreez, the enterprise voice AI company formerly known as Breez AI, has raised an oversubscribed $2.5 million seed round led by Lunara Partners, with participation from Jabbar Group, DASH Ventures, and a group of founders and strategic angels.
The round comes seven months after the company raised a $1.3 million pre-seed led by Wamda Capital in January, and lands on the back of volume the company says forced its timing, with the platform now running more than one million calls a month and campaign dialling reaching 10,000 calls a day for individual clients.
Proceeds will go to platform infrastructure, product development and sales hiring across the Americas, Europe, Asia-Pacific and the Middle East.
Where most voice platforms get an AI agent talking and hand back the rest, HeyBreez sits at the operational layer, the retries, callbacks, follow-up logic, branching journeys, telephony and integrations that turn a voice agent into a business process running reliably at production scale.
"Everyone in this market helped companies make the call. No one helped them run the operation behind it," said founder and CEO Karim Malhas. "That is the hard part, and what we built for from day one."
The company serves four customer types on one infrastructure, enterprises with dedicated support, agencies and resellers building on the platform, self-serve developers and small businesses, and regional AI players embedding the technology in their own products, with Arabic.ai and Xaia signed as integration partners reselling HeyBreez to their enterprise bases. The platform is already handling multilingual workloads across banking, healthcare, logistics, hospitality and customer experience.
Founded in 2025 and headquartered in Delaware with offices in Amman and Dubai, the company treats MENA as its commercial starting point, riding demand for Arabic-language voice automation and the sovereign-cloud and data-residency mandates being set by the GCC's national champions, while already running workloads across Europe, the US and Latin America.
Malhas previously served as chief innovation officer at IrisGuard, the Amman biometrics company whose iris-recognition systems have distributed over $3 billion in humanitarian cash assistance through the UN's programmes in Jordan's refugee camps.
For Lunara Partners, the firm co-founded by former Global Ventures senior partner Said Murad and Omar Alkhawaja, the deal is one of two announced this month alongside a $1 million pre-seed into Dubai customer-intelligence startup Cobi.
"Every platform in this market solved the conversation. Almost none solved the operation around it," Murad said, arguing HeyBreez's positioning alongside the rise of Arabic-language and sovereign-cloud voice AI could make it "a core piece of the enterprise voice stack globally."
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